Most of our cancelations are a result of businesses closing. We understand this is always a difficult time and we’ll work with you to deinstall and remove the ice machine from your business as quickly as we can. With that in mind, here is what you’ll expect if you must cancel your ice maker lease when going out of business:

• No fees when canceling due to shut down – If you’re shutting down your business, we will not hold you liable for our standard 85% of the remaining balance on your ice machine lease agreement. Simply give us a heads up, and we’ll schedule a time to pick up the ice machine. We won’t charge you any additional fees.
• Please give us 30-days' notice – Deinstalling and retrieving an ice machine is a difficult process and we would appreciate that you give us 30-days' notice so we can schedule the best time to pick up the ice maker.

• Please take care of the equipment. We understand that workplaces can be hectic, and we expect they’ll be some normal wear and tear on our ice machines. Just remember, even if you decide you’re are done with our commercial ice maker lease doesn’t mean we are done using the machine. We will hold customers financially responsible for any repairs to damaged ice equipment.
• Do not sell our equipment after you’re done with it. If you’re selling your business, let us know. You’re still responsible for the ice machine, and even if your business changes hands, that doesn’t mean your ice maker lease does as well.